Last updated: [3/10/2026]. [cite: 3] You can view previous versions of this policy in our Privacy Center (if available). [cite: 3] We believe you should always know what data we collect from you, how we use it, and that you should have meaningful control over your information. [cite: 4] Our goal is to help families make informed decisions about the information they share while ensuring strong protection for children's data. [cite: 5] LvlUpKids is built with privacy and child safety as core principles. [cite: 6] You should read this policy in full, but here are some key points: [cite: 7]

Personal Information We Collect [cite: 8]

We collect limited personal information necessary to operate and improve the LvlUpKids service. [cite: 9] This may include information from parents and children such as account details, login credentials, quests, rewards, XP activity, and usage data. [cite: 10] We only collect the minimum amount of information required for the app to function and for safety and security purposes. [cite: 11] We do not require children to provide more personal information than is reasonably necessary to use the service. [cite: 12]

How We Use the Information We Collect [cite: 13]

We use the personal information collected from parents and children only to: [cite: 14]

• Provide and operate the LvlUpKids service [cite: 15]
• Enable quests, rewards, XP tracking, and parental controls [cite: 16]
• Improve performance and user experience [cite: 17]
• Maintain security, safety, and fraud prevention [cite: 18]
• Provide support and essential communications [cite: 19]

We never use children's information for advertising or behavioral profiling. [cite: 20]

Data Retention [cite: 21]

We retain personal information only for as long as necessary to provide the service, meet legal obligations, and ensure security. [cite: 22]

• Parents can delete their account and their children's data at any time. [cite: 23]
• Inactive accounts may be removed after a defined period. [cite: 24]
• Some minimal system or security records may be retained for legal and compliance reasons. [cite: 25]
• We follow data minimization and automatic cleanup practices wherever possible. [cite: 26]

What Children's Information is Publicly Visible? [cite: 27]

No child account, profile, or activity is publicly visible. [cite: 28] Children's data is accessible only to authorized parents or approved family members within the LvlUpKids app. [cite: 28]

We Never Sell Personal Information [cite: 29]

We do not sell, rent, or trade personal or non-personal information. [cite: 30] Personal information may only be shared: [cite: 30]

• With trusted service providers required to operate the app (such as secure hosting or infrastructure providers) [cite: 31]
• When required by law or legal process [cite: 32]

All service providers are contractually required to follow strict data protection and confidentiality standards. [cite: 33]

No Targeted Advertising for Children [cite: 34]

We never use children's personal information for targeted advertising or third-party behavioral tracking. [cite: 35] The LvlUpKids app does not display third-party advertisements in child-accessible areas. [cite: 36]

You Own Your Data [cite: 37]

You (parents and families) retain ownership of your content and information. [cite: 38] LvlUpKids does not claim ownership of user data. [cite: 38]

Security and Privacy by Design [cite: 39]

We use industry-standard safeguards such as encryption, secure authentication, and access controls to protect personal information. [cite: 40] Privacy and security are built into LvlUpKids from the beginning, not added later. [cite: 41]

Transparency and Choice [cite: 42]

We are transparent about how information is used. [cite: 43] If we make important changes to this Privacy Policy, we will notify you through the app or other appropriate communication channels. [cite: 43]

Your Rights: Access, Correction, and Deletion [cite: 44]

Parents and guardians can request to: [cite: 45]

• Access their personal data [cite: 46]
• Correct or update information [cite: 47]
• Delete children's data or the full account [cite: 48]

Requests can be made through account settings or by contacting us at [[email protected]]. [cite: 49]

LvlUpKids' mission is to help families guide children toward building positive habits, responsibility, and growth through structured activities, rewards, and parental support. [cite: 52] We are grateful that families trust LvlUpKids to support their daily parenting journey. [cite: 53] Maintaining this trust by protecting your privacy and ensuring safety is extremely important to us. [cite: 54]

This Privacy Policy explains: [cite: 55]

• What information LvlUpKids collects from you (and why we collect it) [cite: 56]
• How we use and share that information [cite: 57]
• The choices and rights you have, including how to access, update, or delete your information [cite: 58]

We will only collect, use, and share your personal information in accordance with this Privacy Policy. [cite: 59] This policy applies whether you access LvlUpKids through our mobile application, website, or any other related products or services that reference this Privacy Policy (collectively, the "Service"). [cite: 60] This Privacy Policy also covers personal information shared with us by trusted partners or service providers that support the operation of the LvlUpKids Service. [cite: 61]

This Privacy Policy applies only to the LvlUpKids Service and does not apply to third-party websites, products, or services that we do not own or control. [cite: 62] These third-party services have their own privacy policies, and we encourage you to review them before providing personal information. [cite: 63]

Depending on how LvlUpKids is used, we may act as a data controller or data processor under applicable privacy laws, including global data protection regulations. [cite: 64] Additional details are provided in later sections of this policy. [cite: 65]

Our Privacy Policy is designed to provide transparency into our data practices. [cite: 66] We aim to write this policy in simple and clear language so families can easily understand how their information is handled. [cite: 67] We hope this policy is helpful and easy to understand. [cite: 68] If you have any questions about privacy or data protection, you may contact us at [[email protected]]. [cite: 69]

Acknowledgement [cite: 74]

By using the LvlUpKids Service, you acknowledge that you have read and understood this Privacy Policy. [cite: 75] By accessing the LvlUpKids application, website, or any related service, you agree to the terms, practices, and policies described in this Privacy Policy (as updated from time to time). [cite: 76] If you do not agree with this Privacy Policy, you should discontinue use of the Service. [cite: 77] Your use of LvlUpKids is also subject to our Terms of Service (as updated from time to time). [cite: 78] Any terms used in this Privacy Policy that are not defined here have the meanings provided in the Terms of Service. [cite: 79]

LvlUpKids is committed to protecting children's privacy and maintaining responsible data protection practices within its parenting and reward-based platform. [cite: 96] While LvlUpKids may pursue formal privacy certifications or third-party assessments in the future, no specific certification, endorsement, or regulatory approval is currently claimed unless expressly stated in this Privacy Policy. [cite: 97]

The platform is designed using privacy-by-design principles and incorporates safeguards intended to support the responsible collection, use, storage, and protection of personal information. [cite: 98] LvlUpKids applies recognized child-privacy and data protection principles, including: [cite: 99]

• Supporting parental oversight and control over children's accounts and information [cite: 100]
• Limiting data collection to what is reasonably necessary for platform functionality, including account creation, login authentication, quests, rewards, XP tracking, analytics, and account management [cite: 101]
• Providing transparency regarding how personal information is collected, used, and protected [cite: 102]
• Implementing reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, misuse, alteration, or disclosure [cite: 103]

LvlUpKids maintains measures designed to help ensure that personal information is handled responsibly and securely in connection with the operation of the Service. [cite: 104] For additional guidance on protecting children's online privacy and digital safety, users are encouraged to consult reputable online safety and privacy resources. [cite: 105]

Family Use [cite: 111]

LvlUpKids is a family-focused parenting and child development platform designed to help parents and children build positive habits, responsibility, and consistency through structured activities and rewards. [cite: 112] The platform connects parents and children in a safe, controlled environment where parents guide and encourage their child's daily growth. [cite: 113]

Parents or legal guardians use LvlUpKids to create and manage tasks ("Quests"), assign rewards, and monitor their child's progress through an XP (points) system. [cite: 114] Parents can encourage positive behavior by awarding XP for completed quests or apply penalties when tasks are not completed. [cite: 115] Parents may also manage multiple children within the same family account and, where supported, allow co-parents or guardians to help manage and monitor children's activities. [cite: 116] Parents can track analytics such as quests completed, XP earned, rewards redeemed, and overall progress. [cite: 117] The platform is designed to provide full visibility, motivation, and accountability while maintaining strong privacy and parental control. [cite: 118]

Children use LvlUpKids through a parent-managed account. [cite: 119] Children can view assigned quests, complete tasks, submit them for approval, earn XP, and redeem rewards set by their parents. [cite: 119] Children cannot independently manage account settings or access sensitive features without parental involvement. [cite: 120] Access to the child account may be controlled through secure login methods such as PIN-based login or parent-approved authentication. [cite: 121]

Use Outside Structured Family Activities [cite: 122]

LvlUpKids may also be used by families outside structured routines to encourage daily habits such as homework, chores, learning activities, and personal development. [cite: 123] All activities completed at home remain visible only to authorized parents or guardians within the family account and are not publicly visible. [cite: 124] LvlUpKids does not provide public social interaction between unrelated users. [cite: 125] Children's activity, progress, and rewards remain private within the family environment. [cite: 126]

Users may access LvlUpKids through supported mobile applications or other platforms. [cite: 127] When used across multiple devices, account data may securely synchronize to maintain a consistent experience. [cite: 128] More information about how the Service operates may be provided within the app or help resources. [cite: 129]

Protecting children's privacy and safety is extremely important to us. [cite: 137] LvlUpKids is designed to provide a secure, private, and parent-controlled environment for children. [cite: 138] Please see our Children's Privacy Policy for detailed information on how we collect, use, and protect children's personal information. [cite: 139]

We believe parents should always know what data we collect about their child, how we use it, and that they should have meaningful control over it. [cite: 142] Our goal is to help families make informed decisions about the information they share regarding their children while ensuring strong protection and privacy. [cite: 143]

This Children's Privacy Policy applies only to the LvlUpKids Service (as defined in our main Privacy Policy) and does not apply to third-party websites, products, or services that LvlUpKids does not own or control. [cite: 144] Our full Privacy Policy for all users is available in our Privacy section. [cite: 145] You should read this policy in full, but here are the highlights: [cite: 146]

Personal Information We Collect [cite: 147]

We collect limited personal information about children only as necessary to operate the LvlUpKids Service. [cite: 148] This may include:

• Child name or nickname [cite: 149]
• Login credentials (such as PIN) [cite: 150]
• Quest, reward, and XP activity data [cite: 151]
• Basic usage and security information [cite: 152]

We do not require children to provide more personal information than is reasonably necessary to use the Service. [cite: 153]

How We Use the Information We Collect [cite: 154]

We use children's personal information only to: [cite: 155]

• Provide and operate the LvlUpKids Service [cite: 156]
• Enable quests, rewards, XP tracking, and parental controls [cite: 157]
• Improve functionality and user experience [cite: 158]
• Maintain safety, security, and fraud prevention [cite: 159]
• Comply with legal obligations [cite: 160]

We do not use children's information for advertising or behavioral profiling. [cite: 161]

Data Retention [cite: 162]

We retain children's personal information only for as long as necessary to provide the Service, meet legal obligations, and maintain security. [cite: 163]

• Parents can delete their child's account and data at any time. [cite: 164]
• Inactive child accounts may be removed after a defined period. [cite: 165]
• Some minimal records may be retained for legal or security compliance. [cite: 166]
• Certain data may be automatically deleted, anonymized, or aggregated after a set period. [cite: 167]

What Children's Information is Publicly Visible? [cite: 168]

Children's accounts, profiles, and activity are not publicly visible. [cite: 169] Information is accessible only to authorized parents or guardians within the family account. [cite: 169] LvlUpKids does not provide public social networking features for children. [cite: 170]

We Never Sell Personal Information [cite: 171]

We do not sell, rent, or trade children's personal information. [cite: 172] Information may only be shared:

• With trusted service providers necessary to operate the Service (such as secure hosting or infrastructure providers) [cite: 173]
• When required by law [cite: 174]

All service providers must follow strict confidentiality and data protection requirements. [cite: 175]

No Targeted Advertising for Children [cite: 176]

Children's personal information is never used for targeted advertising, behavioral tracking, or third-party marketing. [cite: 177] LvlUpKids does not display third-party advertisements in child-accessible areas of the Service. [cite: 178]

You Own Your Child's Data [cite: 179]

Parents and families retain ownership of their child's content and information. [cite: 180] LvlUpKids does not claim ownership of children's personal data. [cite: 180]

Security and Privacy by Design [cite: 181]

We use industry-standard safeguards, including encryption, secure authentication, and restricted access, to protect children's personal information. [cite: 182] Privacy and security are built into LvlUpKids from the beginning. [cite: 183]

Transparency and Choice [cite: 184]

We are transparent about how children's information is used. [cite: 185] If we make significant changes to this policy, we will provide notice through the Service or other appropriate communication methods. [cite: 185]

Right to Access, Correction, and Deletion of Data [cite: 186]

Parents or legal guardians may request to: [cite: 187]

• Access their child's personal information [cite: 188]
• Correct or update information [cite: 189]
• Delete their child's data or account [cite: 190]

Requests can be made through account settings or by contacting us at [[email protected]]. [cite: 191]

Protecting children's privacy is extremely important to us. [cite: 209] LvlUpKids is designed to provide a safe, private, and parent-controlled environment for children and families. [cite: 209] We build our platform with strong privacy and child-protection principles to safeguard children's personal information. [cite: 210]

While LvlUpKids may continue to pursue formal certifications in the future, the platform is designed to align with widely recognized child-privacy and data protection standards. [cite: 211] Our policies and practices support the responsible collection, use, storage, and limited disclosure of children's personal information under parental oversight. [cite: 212] LvlUpKids is designed following privacy principles similar to those reflected in child-privacy frameworks such as the Children's Online Privacy Protection Act (COPPA-aligned principles) and global data protection standards. [cite: 213] These principles focus on verifiable parental consent, limited data collection, transparency, data minimization, and strong safeguards for children's information. [cite: 214]

We implement administrative, technical, and organizational security measures designed to protect children's personal information from unauthorized access, misuse, loss, alteration, or disclosure. [cite: 215] Access to child account information is controlled by the parent or guardian through secure login methods such as PIN verification and account authentication. [cite: 216]

We may provide simple, child-friendly explanations within the Service to help families understand how personal information is handled and how privacy controls work within the app. [cite: 217] This Children's Privacy Policy explains how we collect, use, protect, and manage children's personal information, including parental consent and control practices. [cite: 218] It should be read together with our main Privacy Policy, where additional definitions and details are provided. [cite: 219]

LvlUpKids applies strong child-privacy protections globally, even in regions where specific child-privacy laws may not be legally required, to help ensure consistent protection for children and families using the Service. [cite: 220]

We collect two types of information from children: [cite: 228]

• (1) information children (or parents on behalf of children) voluntarily provide while using the Service ("Information Children Provide"); and [cite: 229]
• (2) information collected automatically when children use the Service ("Information Collected Automatically"). [cite: 230]

All information collected is limited to what is reasonably necessary to provide and operate the LvlUpKids Service. [cite: 231] We do not require children to provide more personal information than necessary to participate in the Service. [cite: 232]

Information Collected From Children [cite: 233]

LvlUpKids collects minimal information required for a child to use the Service. [cite: 234] This information is necessary to operate features such as quests, rewards, XP tracking, and parental controls, as well as to maintain security and improve the Service. [cite: 235] If we discover that information has been collected from a child in a manner inconsistent with applicable child-privacy requirements, we will take appropriate steps to delete the information or obtain parental consent where required. [cite: 236]

Information Children Provide [cite: 237]

Child Account Information [cite: 238]

Children's accounts are created and managed by a parent or legal guardian. [cite: 239] During account setup, the following information may be provided: [cite: 240]

• Child's name or nickname [cite: 241]
• Login credentials (such as a PIN) [cite: 242]
• Basic profile or activity information [cite: 243]

Parents may choose to provide additional optional information, but children are never required to provide more personal information than necessary to use the Service. [cite: 244]

Child Activity and Content [cite: 245]

When using the Service, children may interact with features such as quests, rewards, and progress tracking. [cite: 246] This may generate or store: [cite: 247]

• Quest completion data [cite: 248]
• XP and reward activity [cite: 249]
• Progress and achievement records [cite: 250]
• Optional notes or content entered within the Service [cite: 251]

This information is visible only to authorized parents or guardians within the family account and is not publicly visible. [cite: 252]

Information Collected Automatically [cite: 253]

When children use the LvlUpKids Service, certain limited information may be collected automatically to operate, secure, and improve the Service. [cite: 254] This may include: [cite: 255]

Device and Technical Information [cite: 256]

• Device type and operating system [cite: 257]
• App version and performance data [cite: 258]
• Crash and error logs [cite: 260]
• General usage activity [cite: 261]

Usage and Activity Data [cite: 262]

• Feature usage and interactions (e.g., quests completed, XP earned) [cite: 263]
• Login activity and session information [cite: 264]
• General engagement metrics [cite: 265]

Log and Security Data [cite: 266]

• IP address (used for security and fraud prevention) [cite: 267]
• Basic system logs and diagnostics [cite: 268]

This information is used only for internal operations such as maintaining security, improving performance, and ensuring the Service functions correctly. [cite: 269]

Information Provided by Parents About the Child [cite: 270]

Parents may provide certain information about their child which may be combined with the child's account data, such as: [cite: 271]

• Child's name or nickname [cite: 272]
• Activity and progress information [cite: 273]
• Rewards or behavioral tracking set by parents [cite: 274]

This information is used only to operate the Service and remains visible only within the family account. [cite: 275]

First and foremost, LvlUpKids does not sell or rent any child's personal information to any third party for any purpose, including advertising or marketing. [cite: 282] Information collected from children (including personal information and automatically collected information) is never used for third-party advertising or behavioral profiling, and the Service does not display third-party advertisements in child-accessible areas. [cite: 283]

LvlUpKids uses children's personal information only for purposes that are reasonably necessary and proportionate to provide, maintain, and improve the Service in a safe and secure manner. [cite: 284] We do not require children to provide more personal information than is necessary to use the Service. [cite: 285]

How We Use Children's Information [cite: 286]

We use the information collected from children (or provided by parents on behalf of children) for the following purposes: [cite: 287]

To Provide and Operate the Service [cite: 288]

• Enable quests, rewards, XP tracking, and progress monitoring [cite: 289]
• Allow parents to manage and guide children's activities [cite: 290]
• Maintain account functionality and user experience [cite: 291]

To Improve the Service [cite: 292]

• Analyze feature usage and engagement [cite: 293]
• Improve performance, reliability, and usability [cite: 294]
• Fix bugs, troubleshoot errors, and enhance functionality [cite: 295]

For Safety and Security [cite: 296]

• Protect accounts from unauthorized access [cite: 297]
• Detect and prevent misuse or fraudulent activity [cite: 298]
• Enforce our Terms and maintain a safe environment [cite: 299]

To Communicate Within the Service [cite: 300]

• Provide in-app notifications related to quests, rewards, or progress [cite: 301]
• Send essential service or security alerts (not marketing to children) [cite: 302]

To Comply With Legal Obligations [cite: 303]

• Meet applicable legal, regulatory, or compliance requirements [cite: 304]
• Respond to lawful requests where required [cite: 305]

Proportionate and Limited Use [cite: 306]

LvlUpKids commits that the collection, use, retention, and sharing of children's personal information will be limited to what is necessary for the purposes described in this Children's Privacy Policy. [cite: 307] We do not process children's data in ways that are incompatible with these purposes. [cite: 308]

No Advertising or Profiling [cite: 309]

Children's personal information is never used for targeted advertising, behavioral tracking, or marketing by LvlUpKids or any third party. [cite: 310]

LvlUpKids does not disclose any personal information about children to third parties, except in limited circumstances necessary to operate and protect the Service. [cite: 317] These may include: [cite: 318]

• Trusted service providers required to operate the Service (such as secure cloud hosting, infrastructure, or analytics providers) [cite: 319]
• As directed or approved by the child's parent or legal guardian [cite: 320]
• When required by law or legal process [cite: 320]
• To protect the safety, security, or integrity of the Service, our users, or the public [cite: 321]

All service providers are contractually required to process personal information only in accordance with our instructions and to maintain strict confidentiality and data protection standards. [cite: 322] Parents may choose to allow the collection and use of their child's personal information, but may request limitations on certain optional data sharing where applicable (except where such sharing is necessary to operate the Service). [cite: 323]

Aggregated or De-Identified Information [cite: 324]

As permitted by applicable laws, LvlUpKids may share aggregated or de-identified information (which cannot reasonably be used to identify a child) for limited purposes such as: [cite: 325, 326]

• Improving and analyzing the Service [cite: 328]
• Understanding general usage patterns [cite: 329]
• Meeting legal or reporting requirements [cite: 330]

This information does not identify individual children. [cite: 331]

No child account, profile, or activity in LvlUpKids is made available or visible to the general public. [cite: 338] LvlUpKids does not knowingly publish any child's personal information publicly. [cite: 339] Children's information remains private within the family environment. [cite: 339] However, if a parent or guardian voluntarily shares information outside the Service (for example, by showing screenshots or sharing content with others), that information may be viewed, copied, or used by those individuals. [cite: 340] LvlUpKids cannot control how information is used once it is shared outside the Service and is not responsible for third-party use of such information. [cite: 341]

Family Use [cite: 342]

For children using LvlUpKids, only the following authorized users can see a child's account information: [cite: 343]

• The child [cite: 344]
• The child's connected parent(s) or legal guardian(s) [cite: 345]
• Any additional family members or co-parents authorized by the parent [cite: 346]

These authorized users may view the child's quests, XP, rewards, progress, and activity history within the Service. [cite: 347] Children's accounts and activity are not visible to other unrelated users, and LvlUpKids does not provide public social networking features. [cite: 348]

Content and Activity Visibility [cite: 349]

Children may interact with features such as quests, rewards, and progress tracking within the Service. [cite: 350] Any content or activity generated by the child (such as completed quests, earned XP, or rewards redeemed) is visible only to the authorized family members connected to the child's account. [cite: 351] Parents control what information is shared within the family account and may remove or modify content at any time. [cite: 352]

Private by Default [cite: 353]

LvlUpKids is designed to keep children's information private by default: [cite: 354]

• No public profiles [cite: 355]
• No public sharing of child activity [cite: 356]
• No exposure to unrelated users [cite: 357]
• No public communication features for children [cite: 358]

All child-related data remains restricted to the family account unless a parent chooses otherwise. [cite: 359]

LvlUpKids retains children's personal information only for as long as reasonably necessary to provide the Service, meet legal obligations, maintain security, and support parental control. [cite: 367] We do not keep children's information longer than necessary and do not retain data indefinitely. [cite: 368]

Account Retention [cite: 369]

Children's personal information is generally kept only while the child's account remains active. [cite: 370] If a parent deletes the child's account or requests deletion of the child's information, we will remove the data in accordance with applicable legal and operational requirements. [cite: 371] We may retain limited information where necessary: [cite: 372]

• To comply with legal obligations [cite: 373]
• To maintain the security and integrity of the Service [cite: 374]
• To enforce our Terms or resolve disputes [cite: 375]

Such retention will not be longer than necessary. [cite: 376]

Deleting Inactive Accounts [cite: 377]

If a child's account remains inactive for an extended period, LvlUpKids may automatically delete or anonymize the account and associated personal information after a defined inactivity period. [cite: 378] Parents may also delete their child's account at any time through account settings or by contacting us. [cite: 379]

Retention Principles [cite: 380]

We determine retention periods based on: [cite: 381]

• The purpose for which the information was collected [cite: 382]
• The nature and sensitivity of the information [cite: 383]
• Legal and regulatory requirements [cite: 384]
• Security and operational needs [cite: 385]

When personal information is no longer required, it is deleted, anonymized, or securely disposed of. [cite: 386]

Backup and Residual Data [cite: 387]

Even after deletion, some information may temporarily remain in secure backup systems for a limited period before being permanently removed as part of routine data protection processes. [cite: 388] LvlUpKids may retain de-identified or aggregated data (which cannot identify a child) for analytics, improvement, or legal purposes as permitted by law. [cite: 389]

At any time, you have the right to: [cite: 396]

• Access, review, and correct your child's personal information [cite: 397]
• Request deletion of your child's personal information [cite: 398]
• Refuse further collection of your child's personal information and request deletion of information already collected [cite: 399]
• Allow use of information but restrict certain disclosures (except where disclosure is necessary to operate the Service) [cite: 400]

Please note that deleting information or restricting certain uses may affect your child's ability to access the Service or use some features. [cite: 401] To exercise any of these rights, please contact us using the details provided in the Contact section below. [cite: 402]

Access, Correction, and Deletion Rights [cite: 403]

Parents or legal guardians can request to: [cite: 404]

• Access their child's personal information [cite: 405]
• Correct or update inaccurate information [cite: 406]
• Delete their child's data or account [cite: 407]

Requests can be made through account settings or by contacting us at [[email protected]]. [cite: 408] We may need to verify your identity before processing requests. [cite: 409] We will make reasonable efforts to respond within a reasonable timeframe, consistent with applicable laws. [cite: 410] When a child's account is deleted, we remove the associated personal information from active systems, subject to limited retention required for legal, security, or operational purposes. [cite: 411]

Stop Further Collection or Restrict Use [cite: 412]

At any time, parents may: [cite: 413]

• Refuse to allow further collection of their child's personal information [cite: 414]
• Request deletion of previously collected information [cite: 414]
• Restrict optional data uses where applicable [cite: 415]

Please note that deleting certain information may require termination of the child's account or limit access to certain features of the Service. [cite: 416]

Parental Controls [cite: 417]

Parents maintain control over their child's account and can: [cite: 418]

• Manage or delete child accounts [cite: 419]
• Control notifications and permissions [cite: 420]
• Review activity and progress data [cite: 421]
• Modify or remove content within the account [cite: 422]

Additional controls may be available within the app settings. [cite: 423]

Parental Consent [cite: 424]

LvlUpKids requires parental involvement for children using the Service. [cite: 425] Parents create and manage children's accounts and provide consent where required. [cite: 425] We apply child-privacy protections consistently to help safeguard children's information. [cite: 426]

We collect two types of information about you and your child: [cite: 433]

• 1. Information you voluntarily provide when using the Service (described below under Information You Provide to Us) [cite: 434]
• 2. Information collected automatically as a result of using the Service (described below under Information We Collect Automatically) [cite: 435]

We may also receive limited information from trusted third-party service providers (such as payment processors or authentication providers) where necessary to operate the Service. [cite: 436] The type and amount of information collected depends on how you use LvlUpKids (for example, creating a parent account, creating a child profile, or using features such as quests and rewards). [cite: 437]

Information You Provide to Us [cite: 440]

We collect personal information that you voluntarily provide when using the Service. [cite: 441] This information is necessary to operate the Service, maintain security, and comply with legal obligations. [cite: 442]

Account and Profile Information [cite: 443]

When creating a parent account, you may provide: [cite: 444]

• Name [cite: 445]
• Email address [cite: 446]
• Password [cite: 447]
• Relationship to the child (parent/guardian) [cite: 448]
• Optional profile photo [cite: 449]

When creating a child profile, parents may provide: [cite: 450]

• Child's name or nickname [cite: 451]
• Age or age range [cite: 452]
• Avatar or profile image (optional) [cite: 453]

Child Activity and Content [cite: 454]

When using LvlUpKids, we may collect information related to the child's activity, including: [cite: 455]

• Completed quests and tasks [cite: 456]
• XP earned and rewards redeemed [cite: 457]
• Progress and achievements [cite: 459]
• Parent-assigned rewards or goals [cite: 460]

This information is visible only to authorized family members connected to the account. [cite: 461]

Payments (If Applicable) [cite: 462]

If parents purchase premium features, payments are processed securely by third-party payment providers. [cite: 463] We do not store full card details, but may receive limited transaction information such as: [cite: 464]

• Purchase confirmation [cite: 465]
• Subscription status [cite: 466]
• Payment reference ID [cite: 467]

Communications and Support [cite: 468]

If you contact us, we may collect: [cite: 469]

• Name [cite: 470]
• Email address [cite: 471]
• Message content [cite: 472]
• Support history [cite: 473]

This information is used only to respond to requests and improve support. [cite: 474]

Information We Collect Automatically [cite: 475]

When you use the Service, certain information is collected automatically to help us operate, secure, and improve LvlUpKids. [cite: 476]

Device and Usage Information [cite: 477]

This may include: [cite: 478]

• Device type and operating system [cite: 479]
• App version [cite: 480]
• Crash reports and diagnostics [cite: 481]
• Feature usage and activity logs [cite: 482]
• Date/time of access [cite: 483]

Cookies and Local Storage [cite: 484]

We may use cookies or similar technologies to: [cite: 485]

• Keep you logged in [cite: 486]
• Remember preferences [cite: 487]
• Improve performance [cite: 488]
• Analyze general usage [cite: 489]

LvlUpKids does not use advertising cookies in children's areas. [cite: 490]

Location Information [cite: 491]

We may collect general location (such as country or city) based on IP address for security and operational purposes. [cite: 492] We do not collect precise GPS location from children. [cite: 493]

Notifications and Device Identifiers [cite: 494]

If enabled, we may use device identifiers to send: [cite: 495]

• Activity reminders [cite: 496]
• Progress updates [cite: 497]
• Security alerts [cite: 498]

Parents can disable notifications anytime in device settings. [cite: 499]

Information Received From Third-Party Sources [cite: 503]

We may receive limited information from trusted third-party providers when necessary to operate the Service, such as: [cite: 504]

• Payment processors (subscription status) [cite: 505]
• Authentication providers (login verification) [cite: 506]
• Analytics providers (general usage trends, non-identifiable) [cite: 507]

If we receive personal information from third parties, we handle it according to this Privacy Policy. [cite: 508]

First and foremost, LvlUpKids does not sell, rent, or trade your or your child's personal information to any third party for any purpose including advertising or marketing. [cite: 515] LvlUpKids does not display third-party advertisements in logged-in areas, and children's personal information is never used for behavioral advertising or profiling. [cite: 516] LvlUpKids collects and uses personal information only when reasonably necessary to operate, maintain, protect, and improve the Service, and only for the purposes described in this Privacy Policy. [cite: 517] We do not process personal information in ways incompatible with these purposes. [cite: 518]

We use your personal information only when we have a valid legal basis to do so, such as providing the Service, ensuring security, fulfilling your requests, or complying with legal obligations. [cite: 519]

How We Use Information [cite: 520]

Power and Improve the Service [cite: 521]

We use information to operate, maintain, and improve LvlUpKids, including: [cite: 522]

• Running core features such as quests, XP, rewards, and progress tracking [cite: 524]
• Personalizing the experience for your child within the family account [cite: 524]
• Fixing bugs and improving performance [cite: 524]
• Developing new features and improvements [cite: 525]

LvlUpKids does not use children's personal information to train Al models. [cite: 526] If Al features are introduced, only de-identified or non-personal data may be used to improve the Service. [cite: 527]

Internal Analytics and Service Performance [cite: 528]

We use limited data for internal analytics to: [cite: 529]

• Understand how the app is used [cite: 531]
• Improve usability and performance [cite: 531]
• Diagnose technical problems [cite: 532]
• Monitor system reliability [cite: 533]

This data is used internally and not for advertising. [cite: 534]

Process Transactions [cite: 535]

If you purchase premium features, we use your information to: [cite: 536]

• Process subscriptions or payments [cite: 537]
• Provide receipts and account updates [cite: 538]
• Deliver purchased features [cite: 539]

Payments are handled securely by trusted payment providers. [cite: 540]

Communicate With You [cite: 541]

We may use your information to: [cite: 542]

• Send service updates and feature notifications [cite: 543]
• Provide support and respond to requests [cite: 544]
• Send important security or account alerts [cite: 545]
• Notify you of policy or privacy updates [cite: 546]

We do not share your personal information with third parties for marketing. [cite: 547]

Surveys and Feedback [cite: 548]

We may invite parents to participate in: [cite: 549]

• Surveys [cite: 550]
• Feedback sessions [cite: 551]
• Product improvement research [cite: 552]

Participation is optional and helps improve the Service. [cite: 553]

Security and Safety [cite: 554]

We use information to: [cite: 555]

• Protect children and families using the Service [cite: 556]
• Detect and prevent fraud, abuse, or misuse [cite: 556]
• Enforce our Terms and policies [cite: 556]
• Maintain platform security [cite: 556]

Legal Compliance [cite: 557]

We may process information to: [cite: 558]

• Comply with legal obligations [cite: 559]
• Respond to lawful requests [cite: 560]
• Meet regulatory or reporting requirements [cite: 561]

Automatically Collected Information [cite: 562]

Information collected automatically (such as device data, crash logs, and usage activity) is used to: [cite: 563, 564]

• Maintain and improve performance [cite: 565]
• Ensure reliability and stability [cite: 567]
• Detect security issues [cite: 568]
• Support app functionality [cite: 569]

This information is not used for advertising or profiling. [cite: 570]

No Automated Decision Making [cite: 571]

LvlUpKids does not use automated decision-making systems that significantly affect children or parents without human oversight. [cite: 572]

De-Identified Information [cite: 573]

We may anonymize or de-identify data so it no longer identifies you or your child. [cite: 574] Such information may be used to improve the Service, as permitted by law. [cite: 575]

Please see the "Account Linking" section above and the "Sharing Child Data" section of this Privacy Policy for more information. [cite: 580, 581]

LvlUpKids does not sell or rent your or your child's personal information to any third party for any purpose including advertising or marketing. [cite: 585] We also do not allow third-party advertising in areas where users must log in, and children's personal information is never used for behaviorally-targeted advertising. [cite: 586] We only share information in limited situations described below: [cite: 587]

Other Users You Choose to Share With [cite: 588]

LvlUpKids does not make any child, parent, or user profile publicly visible. [cite: 589] Information is only shared with people you choose to interact with within the Service (such as parents or authorized users). [cite: 590] Please remember that any information you voluntarily share with others may be viewed, copied, or used by those individuals, and LvlUpKids cannot control how others use shared information. [cite: 591]

Service Providers [cite: 592]

We work with trusted vendors and service providers who help us operate the Service (such as secure hosting, infrastructure, email delivery, analytics, and security). [cite: 593] These providers only access information necessary to perform their tasks and are contractually required to protect it and use it only as instructed by LvlUpKids. [cite: 594]

Third-Party Integrations (If Used) [cite: 595]

If you choose to connect LvlUpKids with third-party services or tools, those services may receive information you choose to share through that integration. [cite: 596] Their use of your information is governed by their own privacy policies. [cite: 597]

Analytics & Service Improvement [cite: 598]

We may use trusted analytics providers to understand how the Service is used, improve performance, and enhance features. [cite: 599] These services do not use children's personal information for advertising. [cite: 600]

Aggregated or De-Identified Information [cite: 601]

We may share anonymous, aggregated, or de-identified information (which cannot identify a child) to improve the Service, understand usage patterns, meet reporting obligations, or for research and safety purposes. [cite: 602]

Legal Requirements & Safety [cite: 603]

We may disclose information if required by law, legal process, or to protect the rights, safety, and security of the Service, users, or the public. [cite: 604]

Business Transfers [cite: 605]

If LvlUpKids undergoes a merger, acquisition, or organizational change, your information will remain protected under this Privacy Policy, and any successor must follow the same protections unless you consent to changes. [cite: 606, 607]

With Your Consent [cite: 608]

Other than the situations above, we will not share your personal information unless you give explicit consent. [cite: 609]

The security of your personal information is very important to us. [cite: 616] Protecting children, parents, and families is a top priority at LvlUpKids. [cite: 617] You also play an important role in keeping your account secure by following good internet safety practices. [cite: 618] If your account is protected by a password, you are responsible for keeping it confidential and should never share it with anyone. [cite: 619] Always sign out after using your account on shared devices and protect access to your phone, computer, and browser. [cite: 620] If you believe your account has been compromised, please immediately change your credentials and contact us. [cite: 621] LvlUpKids will never ask for your password by email. [cite: 622]

We use strong administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction. [cite: 623] In particular: [cite: 624]

• Our engineering and security teams work continuously to keep your information safe [cite: 625]
• We conduct regular security testing, vulnerability assessments, and risk reviews [cite: 625]
• We monitor and enforce strict security and privacy policies [cite: 626]
• We build products with security and privacy by design [cite: 627]
• We support strong authentication practices such as secure login protections and additional verification where needed [cite: 628]
• We may require additional verification if unusual or suspicious activity is detected [cite: 629]
• All information transmitted through the Service is encrypted using secure SSL/TLS technology [cite: 630]
• Personal information stored in our databases is encrypted at rest to prevent unauthorized access [cite: 631]
• Passwords are securely stored using hashing and encryption techniques [cite: 632]
• Our systems are hosted on secure infrastructure protected by firewalls, monitoring, and intrusion detection [cite: 633]
• Access to personal information is strictly limited to authorized personnel who are bound by confidentiality obligations [cite: 634]
• We regularly review our data collection, storage, and processing practices to maintain strong security [cite: 635]

While we work hard to protect your information, no system can be 100% secure. [cite: 636] In the unlikely event of a security incident, we will notify affected users as required by applicable laws so appropriate protective steps can be taken. [cite: 637]

We retain the information we collect for different periods of time depending on the type of data, how it is used, and your account settings. [cite: 645] You may request deletion of your data at any time by contacting us. [cite: 646] Some information may take time to fully delete due to backup systems, technical processes, and legal obligations. [cite: 647]

Non-Child Users (Parents and Guardians) [cite: 648]

LvlUpKids stores your personal information only for as long as necessary to provide and operate the Service. [cite: 649] We determine retention periods based on: [cite: 650]

• The type, sensitivity, and purpose of the information [cite: 651]
• The risk of unauthorized access or misuse [cite: 651]
• Whether the purpose can be achieved using less data [cite: 652]
• Legal, regulatory, and contractual requirements [cite: 652]

Personal information linked to your account is generally kept until your account is deleted. [cite: 653] However, we may delete certain data earlier if it is no longer needed to operate the Service. [cite: 654]

Even after account deletion, some information may be retained when required for: [cite: 655]

• Legal and regulatory compliance [cite: 656]
• Financial recordkeeping (such as subscription payments or transactions) [cite: 657]
• Resolving disputes or enforcing our Terms [cite: 658]
• Security, fraud prevention, and safety purposes [cite: 659]
• Records of communications with customer support [cite: 660]

Please note that deletion by our systems or service providers may not be immediate, and some data may remain temporarily in secure backup systems. [cite: 661] LvlUpKids may retain de-identified or anonymized information for analytics, research, service improvement, and legal purposes where permitted by law. [cite: 662]

Child Users (Children) [cite: 663]

Retention of children's data is handled with additional care and under parental control. [cite: 664] Children's personal information is retained only as long as necessary to provide core Service functions such as account management, quests, rewards, XP tracking, penalties, and analytics. [cite: 665] When a child account becomes inactive, it may be automatically deleted after a defined period in accordance with our internal retention policies. [cite: 666] Parents or legal guardians may request deletion of their child's information at any time. [cite: 667] Some information may be retained longer when required by law, for safety obligations, fraud prevention, or to resolve disputes. [cite: 668] In certain cases, parents may choose to retain specific child-generated content within their family account. [cite: 669]

For full details on children's data retention and deletion practices, please refer to "How Long Does LvlUpKids Keep Children's Information?" in our Children's Privacy section. [cite: 670, 671]

LvlUpKids is committed to being transparent about how we collect, use, and protect your information so that you can make informed decisions. [cite: 679] You remain in control of your personal information. [cite: 680] Depending on applicable data protection laws in your region, you may have certain rights regarding your personal information, including the right not to be discriminated against for exercising those rights. [cite: 680] Depending on your location, additional rights may apply under local data protection regulations. [cite: 681]

How to Exercise Your Rights [cite: 685]

You may exercise your rights at any time by contacting us through our support or privacy contact. [cite: 686] We may need to verify your identity before processing your request to protect your privacy and security. [cite: 687] We aim to respond to legitimate requests within a reasonable time, typically within 30 days, unless additional time is required by law or due to complexity. [cite: 688] We may decline requests that are repetitive, technically impractical, risk others' privacy, or conflict with legal obligations. [cite: 689]

Access, Correction, and Management of Your Information [cite: 693]

LvlUpKids allows you to access, update, or correct your personal information. You may: [cite: 694]

• Update profile information through your account settings [cite: 695]
• Request access to the personal information we hold about you [cite: 696]
• Request correction of inaccurate or incomplete information [cite: 697]
• Request access to your child's personal information (see Parental Choices section) [cite: 698]

In some cases, access may be limited due to legal or privacy obligations, especially where information involves other users or protected records. [cite: 699]

How Can I Delete My Personal Information or Account? [cite: 703]

You may delete your account at any time through your account settings or by contacting LvlUpKids support. [cite: 704] When your account is deleted: [cite: 705]

• Profile and account information will be removed [cite: 706]
• Personal data associated with your account will be deleted where legally permitted [cite: 707]
• Some information may remain where required for legal, safety, security, or compliance purposes [cite: 708]
• Content shared with others may remain if stored by those users [cite: 709]
• Some data may temporarily remain in secure backups [cite: 710]

Parents may request deletion of their child's account and data. [cite: 711] In some cases, certain records may be retained for legal, safety purposes. [cite: 712]

Object, Restrict, or Withdraw Consent [cite: 715]

Where processing is based on your consent, you may withdraw consent at any time. You may also: [cite: 716]

• Opt out of optional data collection [cite: 717]
• Limit certain data uses where legally permitted [cite: 718]
• Opt out of marketing or promotional communications [cite: 719]

Please note that withdrawing consent may affect your ability to use certain features of the Service. [cite: 720]

Additional Assistance and Complaints [cite: 723]

If you have concerns about how your information is handled, you may contact LvlUpKids directly. [cite: 724] Where applicable under local law, you may also have the right to file a complaint with your regional data protection authority. [cite: 725]

If you register with LvlUpKids, provide your email address or phone number, or otherwise opt in to receive communications, you consent to receiving messages related to your account and the Service. [cite: 731] These may include: [cite: 732]

• Account and login notifications [cite: 733]
• Privacy and security alerts [cite: 734]
• Service updates and feature announcements [cite: 735]
• Important administrative or legal notices [cite: 736]
• Information about LvlUpKids products, features, quests, rewards, or services that may be relevant to you [cite: 737]

If you provide your phone number, LvlUpKids may send verification messages (such as OTP or security alerts) and may share limited information with trusted service providers for identity verification, fraud prevention, security monitoring, or legal compliance where required. [cite: 738] LvlUpKids does not send marketing or promotional communications about third-party products to children. [cite: 739]

Communications may include: [cite: 740]

• Email [cite: 741]
• SMS / Text messages [cite: 742]
• In-app notifications [cite: 742]
• Push notifications [cite: 744]

We may also contact you for customer support, service-related issues, subscription matters, or legal matters. [cite: 745] Email systems may confirm when messages are opened to help us improve communication quality. [cite: 746]

Invitations and Messaging [cite: 747]

If you invite another person (such as a parent or guardian) to join LvlUpKids by providing their email or phone number, LvlUpKids may send an invitation on your behalf. [cite: 748] You must ensure you have permission before sharing someone else's contact details. [cite: 749] Recipients may opt out anytime using unsubscribe or STOP instructions in the message. [cite: 750]

Managing Your Communication Preferences [cite: 751]

You may opt out of marketing communications at any time: [cite: 752]

• Email: Click the "Unsubscribe" link in the email [cite: 753]
• SMS/Text: Reply STOP [cite: 754]

You may also contact LvlUpKids support to update your communication preferences. [cite: 755] Please note: opting out of marketing communications does not stop important service messages, such as security alerts, account notices, subscription updates, or legal communications. [cite: 756] In regions requiring explicit consent, you may receive promotional communications only if you have opted in, and you can unsubscribe at any time. [cite: 757]

If you choose to register for a LvlUpKids account using a third-party authentication service (such as Google Sign-In, Apple Sign-In, or Microsoft Login) ("Authentication Service"), LvlUpKids may collect basic personal information already associated with your Authentication Service account, such as your name, email address, and profile photo. [cite: 763] By registering through an Authentication Service, you authorize LvlUpKids to use and store this information in accordance with this Privacy Policy. [cite: 764] If a profile photo is provided through the Authentication Service, it may be used as your default profile photo on LvlUpKids. [cite: 765]

When Authentication Services are used for child accounts, LvlUpKids will request only the minimum information necessary for login and account management (such as name and email address), and such accounts must be created or approved by a parent or legal guardian. [cite: 766] Child account information obtained through an Authentication Service is used only for authentication, account access, and core service functionality - not for marketing or advertising. [cite: 767]

Authentication Service providers may collect additional information directly through their own platforms. [cite: 768] LvlUpKids does not control how these third-party providers collect, use, or store your information. [cite: 769] You may revoke LvlUpKids' access to your Authentication Service account at any time by adjusting the permissions in your Authentication Service account settings. [cite: 770] We recommend reviewing the privacy policy and terms of use of any Authentication Service before using it, as your use of those services is governed by their own policies. [cite: 771]

The LvlUpKids Service may include links to third-party websites, applications, tools, video players, or other content that are not operated or controlled by LvlUpKids. [cite: 779] In some cases, educators, parents, or administrators may choose to include links to external learning resources or materials ("External Links") within the Service. [cite: 780] LvlUpKids does not control, monitor, or endorse these third-party links and does not encourage children to access them without parental or educator guidance. [cite: 781]

Your interaction with any third-party service may result in the collection, processing, or sharing of your information, depending on the third party's features and policies. [cite: 782] Any information you provide to third-party services - including personal information - is governed by that third party's own privacy and security policies, and not by this Privacy Policy. [cite: 783] These external services may use their own cookies, tracking technologies, or data collection practices, including when content (such as videos or tools) is embedded within LvlUpKids but hosted by a third party. [cite: 784] The presence of a link or third-party feature does not imply endorsement, partnership, or approval by LvlUpKids. [cite: 785]

LvlUpKids is not responsible for the content, privacy practices, security, or data handling of any third-party services. [cite: 786] We strongly encourage parents, educators, and users to review the privacy and security policies of any external service before sharing personal information. [cite: 787]

LvlUpKids may process personal information as a Data Controller and, in limited circumstances, as a Data Processor, depending on how the Service is used and as defined under applicable data protection laws (such as GDPR or other relevant privacy laws). [cite: 795] LvlUpKids generally acts as a Data Controller when parents, guardians, or users create accounts directly within the app and provide personal information. [cite: 796] In this role, LvlUpKids determines how and why personal information is collected, used, stored, and protected in connection with the Service. [cite: 797]

LvlUpKids generally acts as a Data Controller when: [cite: 798]

• Parents or guardians create accounts directly with LvlUpKids and provide personal information such as name, email address, phone number, or profile details [cite: 799]
• Parents add child profiles under their family account [cite: 800]
• Families use LvlUpKids features such as quests, rewards, XP tracking, analytics, penalties, or co-parent management tools [cite: 801]
• Users interact with standalone features or services provided directly by LvlUpKids [cite: 802]

In certain operational situations, LvlUpKids may act as a Data Processor when processing personal information strictly on behalf of a parent or account holder, such as securely storing child profile information, managing XP balances, or processing verification requests under the parent's direction. [cite: 803]

Parents or account holders may request access, correction, or deletion of personal information by contacting LvlUpKids directly. [cite: 804] We will respond in accordance with applicable data protection laws. [cite: 805] More details about how we collect and process information are described in the "What Information Does LvlUpKids Collect?" section of this Privacy Policy. [cite: 806, 807]

LvlUpKids may be hosted and operated in one or more countries, including outside your home country. [cite: 810] If you use the Service from a region with data protection laws that differ from those where our servers or service providers are located, your personal information may be transferred, stored, and processed in another country. [cite: 811] The personal information we collect may be processed on servers located within or outside your country, and may be accessed by authorized personnel or service providers who help us operate and maintain the Service. [cite: 812]

Before transferring personal information across borders, LvlUpKids takes reasonable steps to ensure that appropriate safeguards are in place to protect your data and that it is used only for the purposes described in this Privacy Policy and in accordance with applicable laws. [cite: 813] Where required by applicable law, we implement appropriate safeguards (such as standard contractual clauses or equivalent legal mechanisms) to ensure an adequate level of protection for personal information transferred internationally. [cite: 814] You may contact us to request more information about the safeguards we use for international data transfers. [cite: 815]

By using the Service, you acknowledge that your personal information may be transferred to and processed in countries outside your home jurisdiction, which may have different data protection laws than your country. [cite: 816] You may withdraw your consent to such transfers where permitted by law by contacting us as described in the "Contact Us" section of this Privacy Policy. [cite: 817] If you have any questions about how your personal information is transferred, stored, or processed internationally, please contact us. [cite: 818]

LvlUpKids may rely on recognized international data transfer safeguards where applicable, including frameworks similar to the EU-U.S. Data Privacy Framework (DPF), the UK Extension, and the Swiss-U.S. Data Privacy Framework, or other lawful transfer mechanisms approved by relevant authorities. [cite: 825, 826, 827]

Where LvlUpKids receives personal information from the European Union, United Kingdom, Switzerland, or other regions with strict data protection laws, we process that information in accordance with applicable data protection principles and legal requirements. [cite: 828] LvlUpKids may process personal information either as a Data Controller or Data Processor, depending on how the Service is used, as explained in the section "Is LvlUpKids a Controller?". [cite: 829]

LvlUpKids is responsible for protecting personal information received under applicable data protection frameworks and ensures that any onward transfers to service providers or partners are carried out with appropriate safeguards and contractual protections. [cite: 830] In certain situations, LvlUpKids may be required to disclose personal information in response to lawful requests by public authorities, including to meet legal, regulatory, national security, or law enforcement requirements. [cite: 831]

Where required by law, LvlUpKids provides individuals with the ability to access, correct, or exercise their rights regarding their personal information, as described in the "How to Exercise Your Rights" section. [cite: 832] If you have questions or complaints about how we handle your personal information, you may contact us using the contact details provided in this Privacy Policy. [cite: 833] Where applicable, unresolved complaints may be referred to an independent dispute resolution body at no cost to you, in accordance with applicable legal requirements. [cite: 834] In certain cases, individuals may have the right to invoke binding arbitration or other legal remedies where dispute resolution procedures have been exhausted, subject to applicable law. [cite: 835]

LvlUpKids aims to provide privacy protection consistent with applicable privacy laws in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial privacy laws in British Columbia, Alberta, and Quebec. [cite: 841] If you have any questions about how LvlUpKids complies with Canadian privacy laws, please contact us at [email protected]. [cite: 842]

Overview [cite: 845]

If you are a U.S. resident, LvlUpKids processes your personal information in accordance with applicable U.S. State Data Protection Laws, including the California Consumer Privacy Act (CCPA) and other similar state privacy laws. [cite: 846] This section explains how we collect, use, disclose, and protect personal information in compliance with these laws. [cite: 847] We continuously monitor legal developments and will update our practices as regulations evolve. [cite: 848]

Transparency [cite: 849]

You have the right to understand what personal information LvlUpKids collects, the sources of that information, how it is used, and the business purposes for collecting it. [cite: 850] Detailed information about the categories of personal information we collect, how we use it, how long we retain it, and when we may disclose it is available throughout this Privacy Policy, including the sections: [cite: 851]

• What Information LvlUpKids Collects [cite: 852]
• How LvlUpKids Uses Information [cite: 853]
• When LvlUpKids Shares Information [cite: 854]
• How Long LvlUpKids Retains Information [cite: 855]

Your Rights and Choices [cite: 856]

Depending on your state of residence, you may have rights under applicable U.S. State Data Protection Laws, including: [cite: 857]

• The right to access personal information we hold about you [cite: 858]
• The right to correct inaccurate information [cite: 859]
• The right to request deletion of your personal information [cite: 860]
• The right to data portability [cite: 860]
• The right to opt-out of certain profiling or targeted advertising (where applicable) [cite: 861]

LvlUpKids provides these rights to all users where legally required. We will not discriminate against you for exercising your rights. [cite: 862] We will not: [cite: 863]

• Deny you services [cite: 864]
• Charge different prices or penalties [cite: 865]
• Provide a lower quality of service [cite: 866]

unless permitted by applicable law. [cite: 867]

Sensitive Personal Information [cite: 868]

In certain jurisdictions, you may have the right to limit the use or disclosure of sensitive personal information. [cite: 869] Sensitive personal information may include data such as precise location, biometric identifiers, or other protected categories depending on applicable law. [cite: 870] LvlUpKids only uses sensitive personal information for permitted purposes under applicable law. [cite: 871]

We Do Not Sell Personal Information [cite: 872]

LvlUpKids does not sell or rent personal information of any user, including children, to third parties for any purpose, including advertising or marketing. [cite: 873]

California Privacy Disclosures [cite: 874]

California residents have additional rights under the CCPA, including the right to request details about: [cite: 875]

• Categories of personal information collected [cite: 876]
• Purpose of collection and use [cite: 876]
• Categories of third parties receiving information [cite: 877]
• Retention periods [cite: 877]

LvlUpKids provides this information in this Privacy Policy and will update disclosures as required by law. [cite: 878]

Do Not Share My Personal Information [cite: 879]

LvlUpKids does not share personal information for cross-context behavioral advertising. [cite: 880] If this ever changes, we will provide a "Do Not Sell or Share My Personal Information" option as required by law. [cite: 881] LvlUpKids will never sell or share personal information of children under 16. [cite: 882]

Do Not Track / Global Privacy Control [cite: 883]

Some browsers offer a "Do Not Track" (DNT) feature. Because there is no consistent industry standard, LvlUpKids does not currently respond to DNT signals. [cite: 884] However, where legally required, we honor Global Privacy Control (GPC) or similar opt-out signals. [cite: 885]

Notice for Minors (Under 18) [cite: 886]

If you are under 18, or a parent/guardian of a minor, you may request deletion of personal information or content associated with the minor's account, subject to legal record requirements. [cite: 887] Some information may be retained where required by law or for safety and compliance reasons. [cite: 888]

"Shine the Light" Law (California) [cite: 889]

LvlUpKids does not share personal information with third parties for their own direct marketing purposes unless you explicitly consent. [cite: 890] California residents may request more information by contacting us at: [email protected] [cite: 891, 892]

We may update this Privacy Policy from time to time as our services, features, business practices, or legal obligations evolve, or to better protect our users. [cite: 899] You can always see when this policy was last revised by checking the "Last Updated" date at the top of this page. [cite: 900] Any updates become effective once they are posted. [cite: 901]

LvlUpKids will not reduce your rights under this Privacy Policy without your explicit consent. [cite: 902] If we make significant or material changes, we will provide clear notice through the Service and/or notify you by email using the address associated with your account so you can review the changes. [cite: 903] If we make material changes related to children's personal information - including what information we collect or how we use it - we will notify parents or legal guardians and, where required by law, obtain parental consent before those changes take effect. [cite: 904]

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect personal information. [cite: 905] If you do not agree with any changes, you may stop using the Service and request account deletion. [cite: 906] Continued use of LvlUpKids after the updated Privacy Policy becomes effective means you accept the revised policy. [cite: 907]

We may also notify you of policy updates through communications such as email, in-app notifications, or other appropriate methods. [cite: 908] Even if you have opted out of certain communications, important legal notices regarding this Privacy Policy may still apply, and you are responsible for reviewing them. [cite: 909]

If you have any questions, concerns, or requests regarding this Privacy Policy, our privacy practices, or how we protect our users, please contact us at [email protected] we are happy to help. [cite: 916, 917]

If you prefer, you may also write to us at: [cite: 918]
LvlUpKids [cite: 919]
[GIFTY Solutions 3385 E Russell Rd., Ste B Las Vegas 89120] [cite: 920]

For parents, guardians, and users who would like to learn more about how LvlUpKids protects privacy and ensures safety, we provide additional privacy and security resources through our Privacy Center and Security Overview. [cite: 924] For definitions of important terms used in this Privacy Policy and our Terms of Service, please visit our Key Terms Guide. [cite: 925]

For more information about how we use cookies and similar technologies, please see our Online Tracking Technologies Policy. [cite: 926] We may also provide child-friendly materials to help children understand privacy and online safety in simple, age-appropriate terms within the app. [cite: 927]

For details about the categories of personal information we collect, how we use it, and how we protect it, please refer to our Information Transparency Chart. [cite: 928]